Oracle Offers Private Hosting for Siebel CRM On Demand

Oracle Offers Private Hosting for Siebel CRM On Demand

New Offering Enables the Highest Levels of Compliance, Security and Flexibility

REDWOOD SHORES, Calif. - Oracle today announced Oracle's Siebel CRM On Demand - Single Tenant, Enterprise Edition, which enables the highest levels of regulatory and internal compliance, security and flexibility. This offering allows organizations to access a fully dedicated database, middleware and application instance of Siebel CRM On Demand. With today's announcement, Oracle continues to provide the widest range of choice of deployment options for its best-of-breed on demand software and services, from multi-tenant to private instance, to best fit the business needs of its customers.

Siebel CRM On Demand Single Tenant Enterprise Edition enables organizations to benefit from all the advantages of Oracle's On Demand technology and services with a dedicated environment that does not share infrastructure with other customers. As with all Oracle On Demand options, the private hosting model provides a cost-effective option that is easy to use and fast to deploy with virtually seamless automatic upgrades requiring no upfront IT investments.

With a fully dedicated database and technology stack, customers are able to meet the highest levels of mandates for data privacy and auditing requirements. Hosted at Oracle's state-of-the-art data center in Austin, Texas, Siebel CRM On Demand - Single Tenant, Enterprise Edition leverages cost efficient Oracle Grid computing to deliver exceptional performance and data security. Additionally, the new offering enables organizations to optimize system performance to meet their unique requirements and gives them the flexibility to arrange maintenance windows and upgrades that work best with their business needs.

"GMAC required a flexible and dedicated on demand environment that could keep up with the unique needs of over 500 auto dealerships that rely on GMAC for their loan origination activities," said Lou Polite, GMAC Regional CIO - APO. "By utilizing the Siebel CRM On Demand Single Tenant Enterprise service, we were able to leverage the benefits of on demand technology without compromising the specific needs of our business. Since our Siebel CRM On Demand application launch in mid 2007 which automated our loan origination workflow process, we have cut our loan approval time by 70%, doubled our retail auto loan portfolio, and improved operating efficiencies for both the dealer community and our back-office activities."

"Our customers are continually turning to us to provide them with on demand options that best address their critical business mandates while providing maximum value and results," said Anthony Lye, Senior Vice President of Siebel CRM On Demand. "Leveraging our grid computing infrastructure, we can offer a private on demand hosting model at a low cost, continuing to provide our customers with the widest breadth of solutions to meet virtually every business need that is unmatched in the industry."

Oracle's Siebel CRM On Demand delivers low-risk, hosted customer relationship management that can help customers accelerate sales, improve marketing and deliver consistent customer service. With customers that include leading SMB and Enterprise organizations globally, Siebel CRM On Demand is the most complete hosted CRM solution for achieving better business results.